Terms & Conditions

Welcome to the Meccatech Health Care / ArmRx Australasia website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Meccatech Health Care / ArmRx Australasia relationship with you in relation to this website.

The term "Meccatech Health Care" or "us" or "we" refers to the owner of the website whose registered office is stated in the Contact Us page of this site.

The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

Delivery

Orders placed prior to 4.00pm are where possible processed and mailed the same working day.

Orders placed after to 4.00pm are mailed the next working day.

Delivery is via Australia Post with the option of Standard or Express Post selected at the time of ordering.

Usage

Full application and safety instructions are included in your ArmRx packaging.  We advise you read these instructions carefully before using the product.  The decision to bath, shower or enter a swimming pool is taken at you own risk and you should seek medical advice to ensure that the activity will not affect your injury.

Returns and Replacement

If for any reason your purchase is faulty, we ask that you return it to us within 14 days from date of purchase in order to be eligible for replacement. You will receive a replacement item or a credit for the purchase if the item cannot be replaced at the discretion of ArmRx Australasia.

We are unable to refund credit or exchange if:

- The product has been used.

- The packaging is damaged, marked or soiled.

How to return your item

Contact Us on 1300 368 085. We will assist you with your return request. Your item must be returned to us at the address on our contact us page unless otherwise stated and should be in its original packaging and in good condition. The cost of return will be paid for by the purchaser unless otherwise arranged with us in advance.

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